No. Aksh ranks patients and drafts the offer. Your staff approve it and send it through your own channel, and a booking counts only when your schedule shows it.

Does Aksh replace our records or scheduling system?

No. It works beside them. It can read freed slots and bookings from your scheduling system and glucose data from devices; it writes nothing back.

Is patient data sent to an AI model?

Not in the workflows in production today: ranking, eligibility and glucose metrics are deterministic rules. The platform’s AI capabilities are validated on synthetic data and reach real patients only through an approved go-live with your organisation.

What does go-live involve?

A data processing agreement, a privacy impact assessment, a named clinical safety lead, an agreed patient contact channel and a locked baseline, each reviewed by Aksh before approval.

How do patients join?

Your clinic gives a patient an invite code. They create an account, link it with the code and their date of birth, and choose what to share.

Can we get our data out?

Yes. Organisation admins can export everything the organisation holds at any time, and patients can download their own record.